(
Star Citizen frequently have some mistakes such as; zip code missing or put in incorrectly, region/state missing or incorrect, country missing. These will cause the order to not ship so it is important to catch errors like this as soon as possible!
Star Citizen SHIPPING FAQ
Important Note:
If you have any doubt about an address you entered for an order please feel free to contact us to take a look at the order and make sure the information looks correctly inputted into the system. We frequently have some mistakes such as; zip code missing or put in incorrectly, region/state missing or incorrect, country missing. These will cause the order to not ship so it is important to catch errors like this as soon as possible!
Where do I find my tracking number?
When your item ships you will receive an email that includes a tracking number.
How do I track my shipment?
You can use your tracking number through your local post as soon as the item reaches your destination Country. Some common sites to use are: USPS.com, DHL.com, and track-trace.com.
What do I do if my item is stuck in Customs?
Contact us at: [email protected] and we can send you an invoice for the item to present.
How do I change my shipping address?
If the item has not had the “shipping order created” we can change the address for you. Contact [email protected] if you need it changed.
What do I do if my item does not arrive in the 4-6 week time frame after shipping?
Contact [email protected] We will take a look at the order and make sure the information looks correct. We may ask you to wait a few weeks to be sure the item is not delayed, but we are happy to help if need be.
How will I know when my order has shipped?
Once your order has shipped you will receive an email letting you know. This can sometimes end up in your spam/junk folder so be sure to check there!
How long does it usually take for the shipment to arrive?
Shipping usually takes between 4-6 weeks, sometimes it can be delayed longer if there is a Holiday, or unforeseen circumstances.
How long should I expect between ordering and my item shipping?
This depends on if the product is ready to ship or is still in production. It can vary between the next day, next week, and 2+ months. If an item is not ready for shipping this should be displayed on the item in the store.
Nov
Star Citizen: We Funded A Game, Not A Company
I really wish Chris Roberts would break the cone of silence and address some core issues that the community wants to hear about.
Dec
Star Citizen Ship Control Guides
Press N to retract/deploy landing gear. Deploying landing gear puts you in precision mode, which is limited to 50m/s.
Jul
Star Citizen PUBLIC TEST UNIVERSE FAQ
The Public Test Universe will be started up when a large patch, like 1.0.0, is nearing task implementation lock. Dev Ops will select the best working build and deploy it to the PTU servers
Jan
CIG is raising the bar in the industry
CIG is raising the bar in the industry. And that's part of why I love this project.
May
The view of the cost of Star Citizen Persistent Universe
A lot of people have recently talked about the cost of Star Citizen's Persistent Universe, and many people do not understand it, and now I talk to you about my point of view.
Nov
Star Citizen: how to set the game for younger kids
Some of us have younger kids who want to play this game, or guys who like to play video games with their wives or girlfriends.
Hot Products
Star Citizen Top News
Dec
MU Legend pets Growing and Getting guides for beginner
Pets in MU Legend present characters with additional stats. From basic-stat boosts to Companion Pet effects, you'll discover these creatures to be pretty useful. Pets also grant simple stats, which raise in number as they level up.Now, Mu2zen shares with you The MU Legend pets Expanding and Obtaining guides for a newbie.
Dec
MU Legend Where is definitely the place for get mu legend zen
Mu legend Zen is really a simple in MU Legend which could be applied within the shop or to craft. You can get numerous it in Luery's Secret Vault. This vault is undoubtedly the hiding location of Luery's big fortune, as well as it is possible to receive a lot of Zen here as well as fairly a few items.